Are your front-facing employees creating exceptional customer experiences? Are they fully aligned to your brand story? If you can’t answer with a resounding YES!, then our guest today has a solution for you.
Chris Wallace is the Co-Founder and President of InnerView, a marketing consulting firm that helps companies align their brand and product stories with their customer-facing teams. At InnerView, Chris draws from his nearly 20 years of sales, marketing and corporate leadership to help companies engage their frontline teams in new ways, producing improved customer experiences and better financial results.
In today’s episode we talk in depth about the disconnects that can happen within a company when we aren’t sure what message our teams are sending to our customers. When in alignment, we create exceptional experiences. When off-kilter, we have a problem. Chris’ team provides a truly unique solution that can change a business forever.
Listen in!
Connect with Christopher
https://LinkedIn.com/in/christopherewallace/
https://twitter.com/ChrisWallaceIVG/
https://www.linkedin.com/company/29011761
https://twitter.com/innerviewgroup
………………………………….…………………………………………………………………………….
Thank you to our March Sponsor: &Marketing U
Solopreneurs and small businesses often struggle to create effective digital marketing programs. It’s hard to know where to start, what to prioritize, how to sift through confusing information and solutions that seem too good to be true. Agencies and full-time marketing employees are expensive!
&Marketing U is a modern marketing course with all the tools, education, and accountability you need to grow your business without that extra set of hands or high overhead costs. You will learn exactly what you need to do to execute a concrete marketing strategy by dedicating just 2-4 hours per week.
&Marketing U will help you execute: Strategy, Messaging, Content Marketing, SEO, Social Media, Paid Digital Advertising, and more. You’ll have access to on-demand resources, live courses, group coaching sessions, community forums and networking, plus the exact templates and tools you need for success.
Our CPO took this course and one of the biggest benefits we gained was developing a competitive strategy that aligned our social media playbook and website to generate highly qualified leads.
For all the tools, education, and accountability you need to grow your small business at a fraction of the cost of hiring a traditional agency or additional employees, go to: http://www.and-marketing.com/u, and use the code SHOCK to receive 10% off any program!
